[Ask about Card Rulings] D/D/D/D Great Dimension King Arc Crisis[71398055] summon condition

I hear about this from MDPro3 User
“D/D/D/D Great Dimension King Arc Crisis[71398055] should be able to banish the cards from pendulum zone to summon but the game does not allow me”

I am not sure, what ruling said about this case ?

Sorry to ask in English
Thank you in advance.